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Marketing is one component of a successful practice. Having a fully trained and competent team is also essential. How new patient enquiries are handled is paramount to the conversion of a general enquiry into a new patient. In a competitive market this first contact with your practice is crucial. From a patients’ first telephone call through to completed treatment, make sure your practice presents an overall 'Absolutely Outstanding' experience for your valued patients.
A comprehensive range of training courses are available to fit the requirements and goals of you and your practice. Courses range from in practice bespoke one day courses to flexible training days depending on your individual needs. We also run external training courses throughout the year. Please click here to view our up and coming courses and speaking events.
Our training programmes help you build both the practice and team that you desire - resulting in a more profitable practice.
It takes more than a good dentist to have a successful practice – it is the combined effort of all of the team members that makes this happen and ensures maximum profitability.
Description: Sneak preview of Designer Dental Training's one day Receptionist / Treatment Coordinator Course. Treatment Coordinators, Practice Managers and Receptionists will benefit from hands on learning of reception systems, training to increase treatment uptake, converting new enquiries into patients, telephone skills, new patient assessment, advice on marketing and much more. The course is headed by Training Director, Tracy Stuart, who has been delivering first class training for many years. Tracy is also a regular speaker at dental conferences and writes articles for the dental journals.
May 2012
New Courses announced
One day taster course 'delivering the ultimate patient journey' - Friday 15th June 2012 (London)
Click here for further details.
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One Day Receptionist / Treatment Coordinator Course - Friday 7th September 2012 (Leeds).
Special offer Book two places on this course and get the second place half price.
Click here for further details.
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One Day Treatment Coordinator Course
- Friday 21st September 2012 (Birmingham).
This course includes photography training.
Click here for further details.
"I attended the one day Reception and Treatment Coordinator course in London in May and had 'the Tracy experience' with Tracy Stuart... wow wow and even more wow... looking forward to putting it into practice"
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