There are many factors that contribute to a successful dental practice, although employing competent, highly-trained staff and carrying out effective dental marketing are two of the most important.
You need to ensure every patient who visits your practice has an absolutely outstanding experience, from their interaction with your receptionist to the treatment provided by the dentists and dental nurses.
Designer Dental Training, a sister company of dental marketing specialists Designer Dental Marketing, was set up to help dentists achieve their full potential. Improving the performance of staff can have a significant impact on your bottom line, making team engagement an important part of running a business.
Our trainer Tracy Stuart has years of experience, both working as a Dental Nurse and in passing on her knowledge to staff working for dental practices. She offers practical advice and solutions to help dental practices improve every aspect of their service, delivering tangible benefits in the process.
We deliver a range of training programmes, including one-day sessions and longer, bespoke courses tailored to suit your business.
Tracy is the Director and Trainer at Designer Dental Training and she uses every bit of her 20 years' experience in the dental industry to help make your practice as successful as possible.
She has been working as a Trainer for over five years and, prior to joining Designer Dental Training, she was a Dental Nurse for 15 years and has extensive experience of managing and developing dental practices as a Practice Manager and Treatment Coordinator.
Tracy offers advice relating to every aspect of a dental business - from soft-selling techniques and customer service to team management and how to be an effective treatment co-ordinator. Over the years, her expertise has benefited more than 1,500 practices, who have gone on to see an improvement in referral rates and an increase in revenue.
Supporting Tracy are Yvonne Wallace, Managing Director, and Joanne Mellor, Marketing Director. They lend their knowledge relating to dental marketing on courses that focus on boosting awareness of your practice and developing a strong brand.
Both Yvonne and Joanne are active members of the Chartered Institute of Marketing and between them they have more than 20 years' experience in the field of dental marketing.
Designer Dental Training offers a range of courses, providing everything from individual sessions focusing on particular aspects of practice to bespoke training solutions that cover every part of a dental business.
One-day courses are available in dental practice marketing, the role of a Treatment Co-ordinator, the importance of exceptional customer service and tracking systems and patient feedback, to name a few.
Dental practices that want to conduct more extensive in-house training can take advantage of the bespoke packages available, which will be tailored to suit each individual business's needs. These take place over the course of four months, allowing Tracy to evaluate a practice's performance and focus her efforts accordingly.
Designer Dental Training also runs evening courses on a regular basis covering a range of areas, including how to get the most out of new patient assessment and treatment presentation skills.
If you feel your practice could benefit from any aspect of our dental training programmes, please get in touch at any time.
We offer a free training consultation if you are unsure of which sessions might be of most use to your business, ensuring you receive the most appropriate training for your needs.
Our team is always on hand to answer any questions you may have about the dental training we provide, so take the first steps towards building the dental practice you have always dreamed of by contacting us today.
- Managing Director
- Director / Trainer
- Marketing Director
Description: Connor Ahearne of Splendent Care Ltd, recommends Designer Dental Training to increase private patients and increase practice profits.
Description: Dr Erica Schomann of Much Hadham Dental Care, recommends Designer Dental Training to increase the profitability of your practice.
Description: Dr Robin Denville of The Gallery Dental Practice, talks about the positive feedback following training with Tracy Stuart of Designer Dental Training.Designer Dental Training is a specialist dental training company which offers a comprehensive range of courses to fit the requirements and goals of your practice. Courses range from one day events for receptionists and treatment coordinators to four day in-practice packages for the whole team. The company is directed by Tracy Stuart who has been delivering first class dental training for many years. Tracy is also a regular speaker at dental conferences and writes articles for the dental journals.
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New courses announced
Orthodontic Treatment Coordinator Course
Friday 21st June 2013 - London
The essential ingredients for practice success - This course is aimed at dentists and their team
Friday 12th July 2013 - Birmingham
"I attended the one day Reception and Treatment Coordinator course in London in May and had 'the Tracy experience' with Tracy Stuart... wow wow and even more wow... looking forward to putting it into practice"
We offer one to one mentoring programmes for Practice Managers. The mentoring programme equips Practice Managers with the knowledge and tools to drive the dental team forward. The mentoring programme can be delivered in the practice without the practice needing to close for staff training. As part of the mentoring programme we will also help and guide you through staff appraisals or conduct them on your behalf with valuable help, training and advice for future staff development.
For more information on this service call Tracy Stuart on 07782 220038 or email us.