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Archive for category: Dental Training

The importance of building trust in a dental surgery

Patients need to trust everyone involved in their dental care – dentists, hygienists, nurses and the reception team. An important aspect of running a successful dental surgery is building trust. Patients need to know that their dental team is knowledgeable, […]

Fixing the problem of dissatisfied dental patients

Recent research has found that the majority of dental patients would not recommend doing business with their current dental health provider. Is customer service an important part of dentistry? Of course it is. After all, patients have a choice of […]

How to boost a dental surgery’s patient loyalty

Dental surgery marketing isn’t just about getting patients in the door – you also need to build brand loyalty to keep them coming back. Getting new patients in the door is an important part of building a dental practice – […]

How to overcome objections to treatments

Training your staff is very important, not only so they are capable of carrying out procedures and protocol in your surgery but also so they can help improve the relationship you have with your patients. Ways to improve your professional […]

The ABC of selling to your patients

Although it might seem difficult, it can actually be very easy to sell your surgery’s products and services to your target audience. To do this, you need to simplify what you’re doing. At Designer Dental Training, we like to break […]

Train staff to turn enquiries into sales

There are lots of different training elements that you need to consider when you employ front-of-house members of staff in your dental practice. It isn’t just important for them to know how to properly use computer systems, or even have […]

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