A team of staff who work well together and share a strong professional relationship are essential to the successful running of any business, meaning staff retention is an issue for all types of company.
There’s always going to be the lure of more pay, extra perks and new opportunities elsewhere, but arguably more so at NHS dental practices, with the option of going private omnipresent. It’s an issue at private practices too though, so it’s down to management to make sure they are doing everything they can to keep employees onboard and reduce their staff turnover.
How much of an issue is staff turnover?
In fact, data from Oxford Economics and Unum shows that the cost of replacing staff across UK businesses comes in at some £4.1 billion each year, with the expense of finding just one new employee coming in at an average of £30,614.
Although there are myriad tactics you could try to keep your staff onboard and reduce your employee turnover, from upping their pay to providing them with perks like free gym membership, training is one of the more cost-effective and beneficial options.
How training opportunities could reduce staff turnover
Giving your staff opportunities to train and progress further in their field or to pick up new skills is a good way to show that you care about their personal and professional development and that you value their contribution to your workplace.
If your employees are able to upskill, your practice could be in a position to offer new services, creating an opportunity to attract more patients and potentially boost income over the long term. In turn, this would help to make employees like they have a little more responsibility in the company’s success, further helping to keep them engaged.
Staff who know that their skills are wanted and feel valued are less likely to go seeking new opportunities elsewhere, so offering training via workshops, through an online portal or via Designer Dental’s training solutions could go a long way towards reducing staff turnover and the associated costs.
Happy and valued employees who want to give their all to your practice while knowing they will receive something in return are absolutely key to positive working relationships and providing the best possible service to the patients in your care.