Questions, questions, questions

A dental surgery can be a busy place and, to ensure you see all your appointments on time, it’s important to keep patients moving through the clinic. Although that can sometimes be tricky if you have a patient who has […]

Should patients be treated more like consumers?

Examining the way you approach the dentist-patient relationship can help you achieve a better customer experience. Whether they’re ordering a pizza or shopping for clothing, consumers in every sector have come to expect a very high level of service – […]

Why properly trained staff have an impact on your surgery’s revenue

Maintaining a steady stream of business is a difficult task for any business, not just for those who own dental surgeries. If you have found that your sales are dropping and aren’t sure why, it could be time for you […]

How to overcome objections to treatments

Training your staff is very important, not only so they are capable of carrying out procedures and protocol in your surgery but also so they can help improve the relationship you have with your patients. Ways to improve your professional […]

The ABC of selling to your patients

Although it might seem difficult, it can actually be very easy to sell your surgery’s products and services to your target audience. To do this, you need to simplify what you’re doing. At Designer Dental Training, we like to break […]

Train staff to turn enquiries into sales

There are lots of different training elements that you need to consider when you employ front-of-house members of staff in your dental practice. It isn’t just important for them to know how to properly use computer systems, or even have […]

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