Why properly trained staff have an impact on your surgery’s revenue

Maintaining a steady stream of business is a difficult task for any business, not just for those who own dental surgeries. If you have found that your sales are dropping and aren’t sure why, it could be time for you […]

How to overcome objections to treatments

Training your staff is very important, not only so they are capable of carrying out procedures and protocol in your surgery but also so they can help improve the relationship you have with your patients. Ways to improve your professional […]

The ABC of selling to your patients

Although it might seem difficult, it can actually be very easy to sell your surgery’s products and services to your target audience. To do this, you need to simplify what you’re doing. At Designer Dental Training, we like to break […]

Train staff to turn enquiries into sales

There are lots of different training elements that you need to consider when you employ front-of-house members of staff in your dental practice. It isn’t just important for them to know how to properly use computer systems, or even have […]

How training can help your reception team diffuse a difficult situation

When it comes to being a member of the reception team at a dental practice, there is a lot more to your job than simply welcoming patients and keeping track of appointments. As the first point-of-contact, whether this is in […]

How to make patients’ decisions benefit your practice

As a dentist or part of the team that works at a dental practice, you’re an expert in your own field about how to make and/or change an appointment, how to make a patient feel at ease when they come […]

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