Blog

In-practice Treatment Coordinator Training without the hard sell

Treatment Coordinators – also known as TCOs – are the key to a lucrative dental practice. They are able to discuss options carefully with clients and can greatly improve the perception of customer service. In addition, by having a team […]

New in-practice dentist course

The Chairside Conversation A half day in-practice course on how to get more of your patients to say “Yes!” Would you like to increase your private income? Are you afraid to ask for the correct fee because you are concerned […]

How training your front-of-house staff is a practice builder

If you believe anybody and everybody can answer the phone, I suggest you ring up half a dozen companies and compare the results. Better still, ring up half a dozen dental practices. Even better, ring your own practice! Your front […]

How to considerably increase implant treatment plan take-up

Jacqui Goss explains how to considerably increase implant treatment plan take-up How much is a washing machine? What about a car tyre? Or a pair of Christian Louboutin shoes? I suggest most people have some idea about the cost of […]

No more missed appointments

Our Trainer Jacqui Goss explains how to put an end to patients cancelling appointments at the last minute or not showing up at all Private dentistry is an increasingly competitive business. So you need to adopt appropriate business practices – […]

Course Update

Creating Perfect Patient Smiles course update What a fantastic day at The Hilton, Euston last Friday for the Creating Perfect Patient Smiles course. It was a full house with 28 attendees and the two speakers were motivational and inspiring. Judging […]

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