Introduction to treatment coordination
||Wednesday 5th September
||9.30am - 4.30pm
||£195 per delegate
||6 hours of verifiable CPD
||Treatment Coordinator Course
- The 'WOW' Patient journey? - Delegates look at all aspects of the Patient Experience
- Communication Styles - Seek first to understand... then be understood
- Personality Styles - how best to establish a rapport with patients
- The TCO Process - The ideal TCO process
- Treatment Presentation - the most effective way to present a treatment plan to a patient
- The ABC Approach to Selling - This incredibly effective method of selling is introduced
- Closing the process - Verbal skills for the treatment presentation to begin to close the process
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