Like all organisations, dental practices are reliant on the people in their workforce to keep day-to-day operations running smoothly and to deliver a strong patient experience. However, in order for employees to perform at their best, it’s important for the employer to deliver the support and provisions required to help people do their jobs and feel happy in the workplace.
This was recently underlined by research from the Chartered Institute of Personnel and Development (CIPD), which warned that a lack of professional support for some employees is ‘casting a shadow over workforce happiness’ in the UK. Of the 6,000 people surveyed, more than a third (37 per cent) of those in low-skilled or casual roles said they had not received any training in the last 12 months. More than four out of ten (43 per cent) did not feel their job provided good opportunities to develop their skills. Other findings showed that nearly two-thirds (64 per cent) of people in the UK are happy with their job overall.
While general levels of job satisfaction are relatively high, many employers could improve staff morale and engagement – and consequently business performance – by offering more training and professional development. Peter Cheese, chief executive of the CIPD, said the “concerning” lack of training and professional growth opportunities for some members of the workforce is one of a number of factors that “need to be better understood and addressed to enable better productivity and wellbeing across all organisations”.
Dental practices that invest in learning and development for their employees can expect to see the combined benefits of greater satisfaction and productivity in the workforce, and improved services for patients.
To find out more about ways to keep your workforce happy and your practice performing at its best, get in touch with Designer Dental Training.